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Returns (Exchange & Store Credit)
Our policy is 7 calendar days from your delivery date, that we have on file (includes date of delivery as day 1). There is a $5 restocking fee per item. If 7 days have passed since your delivery, unfortunately we cannot offer you an exchange or store credit.

To be eligible to return for exchange or store credit, your item must be unused and in the same condition that you received it. It must also be in the original packaging with the original tags adhered. Buyer is responsible for shipping charges. If you are opting for an exchange, you will be responsible for the shipping fee to send the merchandise back to our store and a fee for us to return the new merchandise to you. Please find the link to the return for an exchange or store credit tool

There are goods exempt from being returned for any reason, intimates (panties, bras, shape-wear or lingerie).

Additional non-returnable items:
Gift cards

Please do not send your purchase back to the manufacturer they will not accept it and we cannot assist without having the merchandise in our warehouse.

Sale items 

Sale items ending in $0.96 (ninety-six cent) are not exchangeable and may not be eligible for store credit. Only regular priced items may be refunded based upon the above. 

We will allow exchanges on unused, unworn and undamaged items. Exchange request must be completed within 7 calendar days (date of delivery is considered day 1). Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Please utilize this link for returns and exchanges

Shipping for Returns / Exchanges / Refunds

Depending on where you live, the time it may take for your exchanged product to reach our warehouse or returned back to you, may vary.

It is highly recommended that you use a trackable shipping service or purchase shipping insurance. We don’t guarantee that we will receive your returned item and will not take responsibility for lost items.


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